Terms & Conditions
By using our website, you
agree to be bound by thesecrethollow.com.com Terms & Conditions as set out
below.
Disclaimer
The
law states that any items sold that are purported to have
metaphysical properties are sold as curiosities only. We can make no claims can
be made as to their effectiveness or validate any of the magickal properties
these items may have. All items in our store are sold for their aesthetic value
and are for entertainment purposes only.
The information on our site
about these products has been taken from folklore, legend or our own experience.
All known safety information will be written on the product or shown on
our website but we cannot take any responsibility for any product that is
misused. None of the items in our shop are to be taken internally and are not
sold for use by people under the age of 18. Please keep all items away from
babies and children.
We presume people using the products they buy from
our website to be in a state of good mental health, if not we recommend you talk
to your doctor or psychiatrist before using any of our products or information..
We cannot take any responsibility where a product is misused. None of our
products should be used instead of seeing a qualified doctor or physiatrist.
We have no liability or responsibility for any loss, damage or injury
caused directly or indirectly by our products of information.
Spells We cannot be responsible for any percieved outcome,
positive or negative, of any of the spells bought from our shop.
Witchcraft Herbs
We are unable to export these to the USA
or Canada due to costume regulation. Please note that all herbs are for
ritual/potpouri/spellcraft use only. They are not sold for any form of medicinal
purpose and please do not assume that they are of culinary grade. They should
not be ingested in any form or by any means.
Contract for the Supply
of Goods
The display of goods on
the thesecrethollow.com site amounts to an invitation to treat only and is not
an offer to sell goods at any price indicated. No contract for the supply of
goods will be deemed to exist between you and thesecrethollow.com unless, and
until, an email is sent by thesecrethollow.com to you confirming that your order
has been accepted and/or shipped. This confirmation e-mail amounts to an
acceptance by thesecrethollow.com of your offer to buy goods from
thesecrethollow.com and this acceptance is effective regardless of whether or
not you receive the e-mail.
thesecrethollow.com are free
to withdraw from a prospective contract at any time prior to acceptance. This
also applies in the case of any error or inaccuracy in respect of the goods, any
description applied to the goods, the availability of the goods or the order
itself.
Price and availability
information is subject to change without notice.
Site
Information
To the fullest extent
permitted at law, thesecrethollow.com is providing this site and its contents on
an "as is" basis and makes no representations or warranties of any kind with
respect to this site or its contents. thesecrethollow.com disclaims all such
representations and warranties, including for example warranties of
merchantability and fitness for a particular purpose. In addition,
thesecrethollow.com does not represent or warrant that the information
accessible via this site is accurate, complete or current.
The
information on this website is provided free-of-charge and you acknowledge that
it would be unreasonable to hold us liable in respect of this website and the
information on this website.
Whilst we endeavour to ensure that the
information on this website is correct, we do not warrant its completeness or
accuracy; nor do we commit to ensuring that the website remains available or
that the material on the website is kept up-to-date.
Processing of
orders
We aim to ship all items
that are in stock within 24 - 48 hours .
Your order may be delayed if the
item is not in stock.
Some items may be unavailable.
We regret we are not
able to supply dates our suppliers may get an item in stock.
We will keep you
updated by E-mail as to the status of your order (unless you ask us not
to).
Credit cards are debited before items are shipped by
thesecrethollow.com
Value Added Tax (VAT) is included in the cost of goods
shipped to countries within the European Union. The current rate is
17.5%.
Shipments outside the European Union (EU) may be subject to local
import charges and taxes, which are the responsibility of the purchaser.
Our
standard Returns Policy applies to all purchases from thesecrethollow.com except
for customised artwork.
Limitation of Liability
This liabilty section
applies only to the extent permitted by law.
Except as set out below,
neither thesecrethollow.com nor any of its directors or other representatives
will be liable for damages arising out of or in connection with the use of this
site.
thesecrethollow.com does not
limit its liability for death or personal injury to the extent only that it
arises as a result of negligence of thesecrethollow.com its directors or other
representatives.
If you create a user account
on thesecrethollow.com you are responsible for keeping your password
confidential. You will be responsible for any activity or orders that are
created via your account.
thesecrethollow.com does not
accept liability (except as set out below) for any errors or omissions and
reserves the right to change information, specifications and descriptions of
listed goods, products and services.
Returns Policy
In
the unlikely event that you receive goods which were not what you ordered or
which are damaged or defective, or are of a different quantity to that stated on
your order form, thesecrethollow.com shall, at its own option, make good any
shortage or non-delivery, replace or repair any damaged or defective goods, or
refund you the amount you paid for the goods in question PROVIDED THAT you
notify thesecrethollow.com of the problem in writing to
support@thesecrethollow.com within 7 days of delivery of the goods. (please
state your Order No. and the date your order was made).
All goods
purchased from The Secret Hollow are covered by our 7 day satisfaction
guarantee. If for any reason you wish to return any goods please contact us
first.
All returns must be carefully packaged to prevent damage. Please
send using registered post or some sort of secure delivery. We recommend you
keep your receipt until you have received your refund. A full refund minus
postage costs shall be issued on receipt of the goods. Return postage expenses
are the customers responsibility.
You must return items within 10 days
in a new and unused condition. Please note that we cannot accept returned goods
that we reasonably believe have been used and if a product has a security seal,
a refund or exchange will not be given if the seal is broken.
We regret
that earrings cannot be returned for hygiene reasons.
Herbs, Resins
& Powders are non returnable.
You should check that all the items
listed on the dispatch note match those contained in your package. If they do
not, please email support@thesecrethollow.com with your order details.
thesecrethollow.com does not accept liability for any indirect loss,
consequential loss, loss of data, loss of income or profit, loss of or damage to
property and/or loss from claims of third parties arising out of the use the
thesecrethollow.com website or for any products purchased from the
thesecrethollow.com website. thesecrethollow.com will only be liable for direct
loss up to a maximum total of the price of the product purchased in respect of
any claim.
Governing
Law
All purchases from
thesecrethollow.com are subject to United Kingdom Law.
Modification of
Terms
thesecrethollow.com
reserves the right to modify these terms at any time without prior notice. Any
modification of these terms will be deemed to be effective from the date and
time of posting on the thesecrethollow.com site.
Privacy
Policy
Please click here to view our
Privacy Policy
Limit of Liability
Although the
products sold on thesecrethollow.com would be considered harmless by most
people, we have no control over what is done with them or how they are used by
end customers. We therefore hereby specifically disclaim all liability for any
loss, damage, injury or other negative consequence in whatever form, howsoever
caused, which arises from the use (or indirect use) of any product advertised
on, or supplied via the thesecrethollow.com website. Furthermore, no guarantee
can be, nor is given, with regard to any spiritual or metaphysical qualities for
any of the products we supply.
It is the purchasers sole responsibility
to ensure the products safely, sensibly and as they judge appropriate for their
particular circumstances. You are also hereby advised to take full account of
any warnings or guidance on usage which is given either on our website or in any
manufacturers instructions supplied with any purchase.
Please note - All
items in this store purporting to have metaphysical properties are sold as
curiosities only. No claims can be made as to their validity. All items are sold
for their aesthetic value and are for entertainment purposes only.
