Selling Policies
We aim to give our customers the very best
service possible.
When you purchase from the secret Hollow you can
be assured of…
Fast,
Friendly customer service
We aim
to answer all email and enquiries with in 24
hours of you sending them.
Returns/Refund guarantee
We
offer a 100% satisfaction guarantee. If you are
not complete satisfied with your purchase please
let us know by email with in 24 hours of
receiving your parcel. You may return the item
in its original condition for a full refund.
Privacy - We will not share your details with
anyone else.
Secure Ordering - Our check out process is
protected by a SSL certificate. Your payment is
taken by the payment processors, paypal - please
see their website
www.paypal.com
for details of their security. We never see your
card details and only you are able to
send/authorise payment.
